DOGA is a growing multinational company with over 60 years of experience in the development of customized projects for various industrial sectors. With a strong focus on R&D, we established ourselves as a key player in the creation of advanced solutions by combining electronic and mechanical engineering.

We design and manufacture our own products, which allows the company to maintain full control over quality and innovation. With a global presence, we have subsidiaries in Italy, the United States, Mexico, Brazil, China, India, Morocco and Japan, and distributes its products to over 70 countries.

We are looking for a Sales Assistant, reporting directly to the Sales Manager. As a member of DOGA's Sales Team, you will support the department's operations and contribute to customer satisfaction and internal efficiency.

ESSENTIAL TASKS

• Provide first-level support to customers and prospects by registering and redirecting inquiries or complaints.
• Manage customer orders:
  • Maintain and update customer databases and price lists.
  • Review orders and ensure accurate data entry.
• Serve as a point of contact for external customers and DOGA subsidiaries:
  • Respond to inquiries, process quote requests, and provide basic technical information.
  • Assist in resolving issues such as delivery delays or payment follow-ups.
• Perform document management tasks: organize records, classify and archive documentation.
• Support opportunity and project tracking:
  • Assist in CRM maintenance and follow-up of open opportunities and GIDs.

PROFILE REQUIRED

• CFGM/S in International Trade, Administrative Management, or similar.
• Over 3 years in a similar role, preferably in the industrial or automotive sector.
• Advanced level of English is essential. Japanese is a plus.
• Knowledge of SAP.
• Proficiency in Microsoft Office, especially Excel.
• Proactive, dynamic and high capacity for work and resolution.
• Customer-orientation and focus on continuous improvement.

WHAT WE OFFER

• 🚀 Join a Thriving Company: Work for a rapidly growing and strategically positioned company.
• ⏰ Flexible Work Schedule: Enjoy flexible working hours and the option for a Friday afternoon off.
• 💻 Hybrid Work Model: Experience a hybrid work environment that combines office and remote work.
• 😀 Customizable Benefits Package: Take advantage of a flexible payment plan that includes options such as kindergarten support, education benefits, transport allowances, gourmet vouchers, or medical insurance.
• 👋 Dynamic Team Environment: Collaborate in active work environment alongside a team of highly qualified and dedicated professionals.
• 🌍 Inclusive Culture: Thrive in an inclusive culture that values diversity, where all individuals, regardless of background, gender, sexual orientation, abilities, or gender identity, feel respected and valued.

If you are interested in joining our DOGA team, do not hesitate to apply. We will be happy to talk to you!